Refund policy
Last Updated: June 2026
At Little Clover, we strive to ensure every order arrives as expected. Please read the following policy carefully before making a purchase.
Change of Mind
We do not offer refunds for change-of-mind purchases, including where:
- An incorrect size, colour, or product was selected.
- The item is no longer wanted.
- A different product is preferred after purchase.
At our discretion, we may offer an exchange provided that:
- The request is made within 14 days of delivery.
- The item is unworn, unwashed, unused, and in its original condition.
- All tags remain attached.
- Proof of purchase is provided.
- Return shipping costs are paid by the customer.
Any exchange will be processed after the returned item has been received and inspected.
Faulty, Damaged or Incorrect Items
If your item arrives damaged, faulty, defective, or differs from what you ordered, please contact us as soon as possible and provide your order number along with clear photos of the issue.
Once we have reviewed the information provided, we will assess the matter and, where applicable, offer an appropriate remedy, which may include a replacement, repair, or refund.
If a return is approved due to a fault, defect, damage, or an error on our part, Little Clover will cover any reasonable return shipping costs.
Sale Items
Sale, clearance, promotional, and discounted items are not eligible for change-of-mind returns, exchanges, or refunds.
Return Conditions
To be eligible for a return or exchange, items must:
- Be unworn and unwashed.
- Be free from stains, odours, pet hair, and damage.
- Have all original tags attached.
- Be returned in their original condition.
Returns that do not meet these requirements may be declined.
How to Request a Return
To request a return, exchange, or report an issue with your order, please contact us at:
Email: justalittleclover@outlook.com
Please include:
- Your order number
- The item(s) concerned
- A brief description of the issue
- Photographs where relevant
Contact Us
If you have any questions regarding your order or this policy, please contact us at:
Email: support@littleclover.store
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